Major Online Outage Impacts Dozens Online Platforms and Apps

A large-scale online failure has affected many online platforms and mobile apps worldwide, and users experiencing troubles accessing the internet due to difficulties at Amazon’s online infrastructure platform.

The impacted services include Snapchat, Roblox, the messaging service Signal, and Duolingo, along with several Amazon-owned operations like its primary shopping site and the Ring security device manufacturer.

In the UK, Lloyds bank was affected as well as its subsidiaries the bank Halifax and Bank of Scotland, while there were further notifications of problems using the the tax authority site on Monday morning. Additionally in Britain, many Ring device owners turned to online platforms to report their security devices were not working.

In the UK alone, accounts of disruptions on particular platforms reached the thousands for each platform.

Amazon reported that the outage began in the east coast of the United States at Amazon Web Services, a division that supplies vital online infrastructure for a host of firms, who rent out resources on Amazon servers. AWS is the biggest global cloud computing system.

Soon after midnight (PDT) in the US (8am BST), Amazon confirmed “elevated failure rates and slowdowns” for the cloud services in a region on the east coast of the US. The widespread consequence appeared to affect apps around the world, with the problem monitoring service reporting problems with the same sites in multiple continents.

Cisco’s Thousand Eyes, a service that tracks internet outages, further indicated a rise in problems on Monday morning, including several cases located in the state of Virginia, the location of the eastern US data center where officials confirmed the outage began.